Telesecretary for paramedics: put your patient communication in professional hands
As paramedics

As a paramedic, you’re constantly engaged in conversations to make the right diagnoses. And to ultimately link it to the appropriate treatment technique or therapy. An intensive process that requires your full concentration. As a telesecretary for paramedics, we are therefore happy to take some of the work off your hands, especially the daily communication with your patients.

Why choose a telesecretary for paramedics?

Medical professionals with very specific areas of expertise are few and far between today. Just like the number of hours you have in a day, on the one hand, to treat all your patients extensively and, on the other hand, to answer calls from other patients.

As a telesecretary for paramedics, we’re happy to lend a hand. We systematically take over the calls for you and make sure that every patient is given further assistance. No more missed calls and no more phone ringing during your practice hours, so you can focus fully on the person in front of you.

How much does our telesecretary for paramedics service cost?
Our formulas

With the Medical Formula – from €145 per month (incl. VAT) – you enjoy the following benefits:

  • Telephone permanence from Monday to Friday, from 8am to 8pm (excluding public holidays)
  • Also on Saturdays from 8am to 1pm (except public holidays)
  • Decide when you want to transfer calls
  • Digital linking of our services with your trusted online planner
  • Detailed overview of calls processed via our Solucall platform
Action

Get your first 60 calls for free! Make your appointment now

We work with

What customers think of our medical telesecretary service

We gain at least 1,5 hour per day…

We aren’t just a happy client but a super happy client”, emphasizes Mrs. Liesbeth Devreker several times during our meeting.

Dentist
Dr. Eddy De Valck
Medical circle Halle
Liesbeth Devreker - CO

Would you like to work with our
telesecretary for paramedics service?
Steps

Step 01
Introduction and intake interview
What are your concerns regarding communication with your patients? Tell us about the day-to-day business of your practice and fire any questions you have at us.
Step 02
Detailed roadmap
Are we going to join forces? Great! We're now going to prepare a tailor-made script, which will serve as a guide for our employees. Based on this, they can work with any scenario within your practice.
Step 03
Link with online planner
Our medical telesecretary links all services to your own online planner. All information about your calls and messages are thus readily available in your familiar calendar environment.
Step 04
Direct line to our team
Once all systems are good to go, we can go live and start working together. We stick closely to agreements made. If you have any questions, you can contact us quickly. Do you need to transfer a call to us? Just press a button and we jump in for you.
Step 05
Round-the-clock overview wherever you are
With Solucall you have a central management platform. You get a full GDPR-proof overview of all calls handled.
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