Working at

customer care center
More than a voice

At Solutel we are looking for great people who love talking on the phone. People who put respect and friendliness first, both on Monday mornings and Friday afternoons. Who can be patient, but also know when to shift up a gear.

With us, you are more than a voice. We believe that how a message is conveyed to our customers’ customers is important. Of course, everyone at the other end of the line wants to be helped as quickly as possible. A doctor’s or dentist’s patient requires just that little extra understanding and reassurance. A long-standing, loyal commercial customer expects us to be cordial.

Meet the team

Solutel is a group of happy colleagues. We are a close-knit, family group and we all like to laugh, help each other out of trouble and celebrate our successes together.

Despite our strong growth in recent years, we know exactly where that success comes from. For us, quality is the result of strong teamwork.

Meet the team

How are your switching skills?

Like all your future colleagues, you are someone who can handle all scenarios. Who switches effortlessly between dentist and law firm, between general practitioner and construction company. And who transitions just as effortlessly between Dutch, French and English.

Corporate or medical: it’s exciting when you don’t know who you’re going to get on the phone. Because for you, it’s all about helping people get on with their day as quickly and efficiently as possible.

Who are our customers?

What’s in it for you?

At Solutel, we do everything we can to make you feel as good as possible as a future team member: from training courses, your own Solutel godfather or godmother to working from home, a part-time working hours arrangement or a flexible weekly schedule. And of course, very cool team building events and treats throughout the year.

Apply now
Telesecretariaat voor tandartsen
Our available vacancies
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What customers think of our medical telesecretary service

A collaboration without noise on the line, that only works when both parties “understand” each other perfectly. Things are all right between Solutel and construction company Bostoen. Johan and colleagues, thank you for the nice words!

Ten years ago we became acquainted with Saskia Kerkhofs, a young criminal lawyer in Brussels. A short search on Google was enough to accelerate the collaboration. “Outsourcing my telephone service was one of the first priorities. Especially when I got pregnant.”

Construction company Bostoen
Saskia Kerkhofs
BE 0890 051 709
© Solutel 2023

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