All your calls centralised in one place
Solucall online platform:

Solucall is an online platform that we developed ourselves with a view to optimising the exchange of information between Solutel and our customers. The platform is automatically available to you as soon as we start working together. We collect all information about each unique call, email or message in your personal online environment, so that no contact with patients is lost.

Maximum insight into your patient communication
The Solucall online platform logs every call to and from your patients and archives these call details - fully GDPR-proof - in a well-organised manner. It is also possible to add notes or follow-up notes on certain contacts. You can also easily classify your calls into different categories using tags, giving you an even better overview of your patient communications.
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Solucall + your online calendar = ultimate ease of use

As a GP, dentist, medical specialist or paramedic, you are probably used to managing contact with your patients via your online calendar environment by now. Good news in that case! Our Solucall online platform can be fully synchronised with your online calendar.

So, when a patient needs to be called back or our employees have a question for you, you get a message directly in your own online planner*.

* Already available via Introlution and MYA

Would you like to work with
Solutel medical telesecretary?

Step 01
Introduction and intake interview
What are your concerns regarding communication with your patients? Tell us about the day-to-day business of your practice and fire any questions you have at us.
Step 02
Detailed roadmap
Are we going to join forces? Great! We're now going to prepare a tailor-made script, which will serve as a guide for our employees. Based on this, they can work with any scenario within your practice.
Step 03
Link with online planner
Our medical telesecretary links all services to your own online planner. All information about your calls and messages are thus readily available in your familiar calendar environment.
Step 04
Direct line to our team
Once all systems are good to go, we can go live and start working together. We stick closely to agreements made. If you have any questions, you can contact us quickly. Do you need to transfer a call to us? Just press a button and we jump in for you.
Step 05
Round-the-clock overview wherever you are
With Solucall you have a central management platform. You get a full GDPR-proof overview of all calls handled.
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