Would you like to
work with Solutel?

Steps
Step 01
Introduction and intake interview
What are your concerns regarding communication with your patients? Tell us about the day-to-day business of your practice and fire any questions you have at us.
Step 02
Detailed roadmap
Are we going to join forces? Great! We're now going to prepare a tailor-made script, which will serve as a guide for our employees. Based on this, they can work with any scenario within your practice.
Step 03
Koppeling jouw 

geliefde software
Medisch professional?
Bij Solutel koppelen we - indien gewenst - al onze diensten aan jouw eigen online agenda. Alle informatie over jouw oproepen en berichten lees je dus rechtstreeks binnen jouw vertrouwde agendaomgeving
Bedrijf?
Wij zorgen ervoor dat onze medewerkers rechtstreeks en efficiënt aan de slag kunnen met jouw bedrijfseigen (cloud)software en/of CRM-pakket. Er komt dus geen dure, extra software bij kijken.
Step 04
Direct line to our team
Once all systems are good to go, we can go live and start working together. We stick closely to agreements made. If you have any questions, you can contact us quickly. Do you need to transfer a call to us? Just press a button and we jump in for you.
Step 05
Round-the-clock overview wherever you are
With Solucall you have a central management platform. You get a full GDPR-proof overview of all calls handled.

Want to know more about our services? Contact us at 0800 206 06 or make an appointment.

Solucall, our own online platform

Solucall is an online platform that we developed ourselves. We collect all information about every call, email or message – completely GDPR-proof – in a personal customer environment. In addition, the platform makes it possible to easily follow up contact recordings or delegate them to our own colleagues or to Solutel employees.

Solucall’s goal: never lose a contact ever again in the future. This platform is automatically available to our customers from the start of our cooperation, both via desktop and via the Solucall app.

Solucall

All lines lead to Solutel
Our services

Medical telesecretary
Save up to 75% of the cost of employing a secretary under your own roof and build greater peace of mind and a better overview of your daily workflow.
More info
Telephone reception for companies
Telephone reception tailored to your company: from start-up to large, established SME or multinational. Our carefully selected employees connect your customers and/or partners wherever they may be.
More info
24/7 telephone permanence for companies
Telephone permanence during and after office hours. Day and night, week and weekend, for companies where someone just has to be available at all times.
More info
Omnichannel contactcenter
Do your customers rely on your company being accessible everywhere? Not only by phone but also online and via social media? We answer their questions in a professional manner, as if we were one of your employees.
More info

Want to know more about our services? Contact us at 0800 206 06 or create an appointment.

Questions? Contact us.

BE 0890 051 709
© Solutel 2022

We use cookies or similar technologies (e.g. pixels or social media plug-ins) to optimise your user experience on our website, among other things. In addition, we wish to use analytical and marketing cookies to personalise your visit to our website, to send targeted advertisements to you, and to give us more insight into your use of our website.

Do you consent to our use of cookies for an optimal website experience, so that we can improve our website and surprise you with advertisements? Then confirm with ‘OK’.

Conversely, would you like to set specific preferences for different types of cookies? This can be done via our Cookie Policy. Would you like more information about our use of cookies or how to delete cookies? Please read our Cookie Policy.