As a dentist you are not always able to pick up your phone.
And even if you can answer the phone, you still have to ask yourself if your patient who is sitting in your chair will thank you for that. He is your priority, or isn’t he? But at the same time your patient calling for an appointment for his annual check-up also believes that he should be your priority. Not to mention the impact of the constantly ringing phone on your concentration.
Hiring someone is quite costly. But on the other hand, it is also too much a hassle to keep doing it yourself… You obviously prefer to concentrate on your real work.
The solution? You can rely on us as your medical telesecretariat and let your practice restore peace of mind.
Choose our telephone permanence so you can focus on your patient:
What if you want to use us as your telephone service? What are the next steps?
An appointment planner – is that really something my practice could use? Will my patients accept it if they get someone other than me on the phone? Will it not be impersonal? And can these telephonists correctly assess what they should do in certain cases?
You have a lot of questions and that’s normal. Your colleagues had the same questions. But actually, it’s really simple. You tell us once how you want us to talk to your patients. You explain to us what to do with urgent calls. And how much time we have to schedule for certain types of appointments.
And then our experienced team of telephonists will get it right for you.