You are a paramedic. Your patients count on your expertise when it really matters. You like to take your time for them.
But do you really have the time for that with all those incoming calls? Because of course you are constantly busy with your real work. Moreover, do you have any idea how much time would be saved if you had your calls handled by our medical telesecretariat?
And that is exactly what our appointment management does for you: handle all your incoming calls in a professional manner. Filter your calls, book patients who call for an appointment and forward urgent calls.
Choose our telephone permanence so you can focus on your patient:
What if you want to call us in as your appointment planner? What are the next steps in that case?
An appointment planner – is that really something my practice could use? Will my patients accept it if they get someone other than me on the phone? Will it not be impersonal? And can these telephonists correctly assess what they should do in certain cases?
You have a lot of questions and that’s normal. Your colleagues had the same questions. But actually, it’s really simple. You tell us once how you want us to talk to your patients. You explain to us what to do with urgent calls. And how much time we have to schedule for certain types of appointments.
And then our experienced team of telephonists will get it right for you.