You want to spend less time

on the phone and more

time with your patients?

Telephone service for your practice

As a dentist you are not always able to pick up your phone.

And even if you can answer the phone, you still have to ask yourself if your patient who is sitting in your chair will thank you for that. He is your priority, or isn’t he? But at the same time your patient calling for an appointment for his annual check-up also believes that he should be your priority. Not to mention the impact of the constantly ringing phone on your concentration.

Hiring someone is quite costly. But on the other hand, it is also too much a hassle to keep doing it yourself… You obviously prefer to concentrate on your real work.

The solution? You can rely on us as your medical telesecretariat and let your practice restore peace of mind.

Choose our telephone answering so you can focus on your patient:

  • Formula Medical From Monday to Friday from 8 am to 8 pm and on Saturday from 8 am to 1 pm. Except on public holidays.
    You decide when you want to forward and do not need to notify us in advance. Easy and flexible!
  • No more unnecessary phone calls during your consultation hours.
  • No more missed calls when you get back from your home visits.
  • Your patients get the attention they deserve.
  • A professionally managed and well-organized agenda.
  • From 135€/month – a lot cheaper than a secretary.
  • An appointment planner that works when and how you want it.
  • One regular contact person for all your questions.
  • Your patients can get used to the same familiar voice(s) on the line.
  • Clear agreements on urgent calls.

SPECIAL OFFER
GET THE FIRST 60 CALLS FOR FREE*
(worth 75 euro) *When subscribing for at least 3 months
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Your telephone service arranges everything for you

What if you want to use us as your telephone service? What are the next steps?

1

Introduction: who are we talking to?

Hi, we are Solutel. But tell us: who are you? And what can we do for you? During this conversation we will get a good look at what you expect from a telephone service.

2

Plan of action: get the basics done

We translate your wishes into a clear procedure and then we pass on this information to our team of operators. That way they will know what to do in every situation.

3

Getting started: leave it all to us

We will give you a personal telephone number to which you can redirect your calls. And that’s it! From now on you can be sure that every call will be handled correctly and professionally.

Follow-up: direct line between you and us

4

We do our thing so that you can concentrate on your real work. But do you have questions or comments? Your regular contact person is ready for you.

No more annoying and ringing phones during your consultations or customer visits.

Who is calling?

An appointment planner – is that really something my practice could use? Will my patients accept it if they get someone other than me on the phone? Will it not be impersonal? And can these telephonists correctly assess what they should do in certain cases?

You have a lot of questions and that’s normal. Your colleagues had the same questions. But actually, it’s really simple. You tell us once how you want us to talk to your patients. You explain to us what to do with urgent calls. And how much time we have to schedule for certain types of appointments.

And then our experienced team of telephonists will get it right for you.

More about us?Meet our team
One permanent team that your patients speak to.
A telephone service with extensive experience in the field.
After an average of barely 12 seconds, we are already answering.
We answer 92% of all calls within 20 seconds.
Our operator is easily trilingual: N-F-E
One contact person for all your questions.
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